How much do you charge for a service call?
Our service fee is $80+tax for an in-home diagnosis of the appliance needing service.
Where can I find my model#?
Manufacturers place a sticker inside the door of all appliances that states the model and serial# of the piece. On a range, the sticker can generally be found inside the storage drawer at the bottom.
What time will my appointment be??
We can let you know in advance if your appointment will be in the morning or the afternoon for the day you choose. We can also call you ahead if you’d like so you can meet the technician at your home.
Do you have parts for sale at the shop?
While we do try to keep popular items in stock in-store, many items need to be ordered in. Please have your model # ready when calling in to order a part.
Do you service my area?
Our service area includes Windsor to Greenwood/Kingston.
Are you open on the weekend?
Our regular business hours are Monday to Friday, 8-5, closing from 12-1 during lunch.
How can I pay for my service call?
We do ask that payment be made to the technician after he has completed work in your home. You may pay with cash or a cheque, or provide us with a credit card number .
Do you provide free quotes for appliance repair?
Our repair technicians can diagnose your appliance through an in-home service call. Our service call fee is $80+tax.
What about a quote for a heat pump?
If you would like a quote for a heat pump install for your home or business, we can provide an in home estimate for you at no charge.
What if I buy a part from you to install myself, but it doesn’t fix my problem?
All of our in-store part sales are final.
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